Privacy Policy(EN) | Asset Castle

PLUS AGENT Co., Ltd. ("we", "our", or "us") recognizes the importance of protecting personal data and is committed to handling such data in compliance with applicable laws and regulations, including Japanese data protection laws and the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, and protect personal data in connection with our website “ASSET CASTLE”.

1. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Company name
- Inquiry details
- IP address
- Browser and device information
- Website usage data collected through cookies and analytics tools

2. How We Use Your Information
We use your information for the following purposes:
- To provide and operate our services
- To respond to inquiries
- To provide real estate information and investment opportunities
- To send updates, newsletters, and marketing communications
- To improve our website and services through analytics
- To prevent fraudulent or unauthorized activities

3. Legal Basis for Processing (EEA Users)
If you are located in the European Economic Area (EEA), we process your personal data based on:
- Your consent
- The performance of a contract
- Our legitimate business interests

4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services.

We use Google Analytics to understand how users interact with our website. Data collected may be transferred and processed by Google in accordance with its own privacy policies.

You can control or disable cookies through your browser settings.

5. Sharing of Information
We do not sell your personal data. We may share your information with:
- Service providers (e.g., hosting, analytics)
- Partner platforms related to real estate services
- Legal authorities when required by law

6. International Data Transfers
Your information may be transferred to and processed in countries outside your residence, including Japan. We implement appropriate safeguards to protect your data.

7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

8. Your Rights
If you are located in the EEA, you have the following rights:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Data portability
- Withdraw consent at any time

To exercise these rights, please contact us.

9. Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration.

10. Contact Information
PLUS AGENT Co., Ltd.
3F, 1-2-3 Minami 6-jo Higashi, Chuo-ku
Sapporo, Hokkaido 060-0056, Japan
Email: info@plus-agent.net

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: Marchi 27,2026